Who can ask for something to be removed
You can ask us to remove material if you appear in it, if you hold the rights to it, if it was published without your consent, or if it identifies you and you no longer want it online. You do not need to be the person who posted it.
What to include in your request
- The exact address of the page or the listing reference
- Which part you want removed — a photo, a phone number, the whole listing
- On what basis: you appear in it, you own the rights, it was posted without consent, or another reason
- A way to reach you for follow-up
You do not have to explain more than that. We do not require identity documents to accept a request, and we will not publish your request or your contact details.
Where to send it
[email protected] with the subject line Content removal.
What happens next
We acknowledge every request within 72 hours. Where the request comes from a person who appears in the material, or concerns intimate images published without consent, we remove the material first and review afterwards. Other requests are reviewed before action. We will tell you the outcome either way.
Copyright complaints
If the material infringes your copyright, send the same address a notice that identifies the work, identifies the material you say infringes it, states that you believe in good faith that the use is not authorised, states that the information is accurate, and includes your signature. We remove material that is the subject of a valid notice and notify the person who posted it, who may respond.
Urgent cases
If the material involves a person under 18, or a person who is being coerced, tell us at once and we will treat it as an emergency. If you or someone you know may be a victim of human trafficking, contact the hotline listed on our reporting page — you do not need to wait for us.